Copyright & DMCA Policy

What users can upload here

ForageHive is an analytics and advertising tool, not a publishing platform. There are no profile pictures, no avatars, no galleries, no comments, and no way for one customer to see another customer’s content. Almost everything the service shows a seller is their own Amazon data, pulled from Amazon’s APIs.

There is exactly one place a customer can supply content of their own: the Context Builder, where a seller may paste text or upload a CSV or PDF describing their own product so the service can read it. The file itself is never stored — it is read once, and only the short narrative fields extracted from it (a product overview, market position, competitors, target customer, selling points, sensitive terms) are kept, against that one product, visible only to that seller’s own workspace.

We are describing the scope plainly because it bounds what a takedown can do: if a notice concerns material published on an Amazon listing, that material lives on Amazon and must be reported to Amazon. What we can remove is the text held in those fields.

Designated agent

Organization

November Our Ventures LLC

Email

support@foragehive.com

What a valid notice must contain

To be effective under §512(c)(3), your notice must include all of the following. A notice missing these elements may not be actionable, and we may ask you for what is missing before we can act.

1. Your physical or electronic signature.
2. Identification of the copyrighted work you say has been infringed. If a single notice covers several works on this service, a representative list of them is enough.
3. Identification of the material you say is infringing, with enough information for us to find it. Here that means the ASIN or product the content sits on and which field it appears in.
4. Your contact information — mailing address, telephone number, and email address.
5. A statement that you believe in good faith that the use of the material is not authorized by the copyright owner, its agent, or the law.
6. A statement that the information in your notice is accurate and, under penalty of perjury, that you are the copyright owner or authorized to act on the owner's behalf.

Please note §512(f): a person who knowingly materially misrepresents that material is infringing — or that it was removed by mistake — may be liable for damages, including costs and attorneys’ fees.

What we do when we receive a valid notice

We act expeditiously to remove or disable access to the material identified. We notify the affected customer that content was removed, tell them what was removed, and point them to the counter-notice process below. We record the notice and the removal in our internal audit log, which is what lets us identify repeat infringement.

Counter-notice

If your content was removed and you believe that was a mistake or a misidentification, you may send a counter-notice to the address above. Under §512(g)(3) it must include:

1. Your physical or electronic signature.
2. Identification of the material that was removed and the location it appeared in before removal.
3. A statement, under penalty of perjury, that you believe in good faith the material was removed as a result of mistake or misidentification.
4. Your name, address and telephone number, a statement that you consent to the jurisdiction of the U.S. Federal District Court for the district your address is in (or, if your address is outside the United States, any district in which we may be found), and a statement that you will accept service of process from the person who sent the original notice.

We will forward your counter-notice to the person who sent the original notice. Unless they tell us they have filed a court action seeking to restrain the activity, we may restore the removed material in not less than 10 and not more than 14 business days after we receive your counter-notice.

Repeat infringers

It is our policy to terminate, in appropriate circumstances, the accounts of customers who repeatedly infringe copyright. The policy, including what counts against an account and what termination means, is set out in section 12 of our Terms of Service.

Other intellectual-property claims

This page covers copyright. For trademark or other intellectual-property concerns, or any question about this policy, email support@foragehive.com.